RESERVATION POLICIES
HOTEL IMPERIAL
1-5 ROOMS, 5 DAYS BEFORE.
6-10 ROOMS, 10 DAYS BEFORE.
FROM 11 ROOMS AND UP , 15 DAYS BEFORE. WE GIVE AN EXTRA ROOM AS A COURTESY, FOR THE BUS DRIVER
CHECK IN AT 15:00 HRS.
CHECK OUT AT 13:00 HRS.
AFTER 18:00 HRS IT`S TAKEN AS NO SHOW, WE COLLECT THE 100% OF THE FIRST NIGHT.
1-5 ROOMS, 72 HRS BEFORE 100% REIMBURSMENT.
LESS DAYS, REIMBURSMENT AT 50% ON THE TOTAL AMOUNT OF THE RESERVATION.
CANCELLATION ON THE ARRIVAL DAY, THERE IS NO REIMBURSMENT.
FOR 10 ROOMS AND UP:
- 30 DAYS BEFORE: 100% REIMBURSMENT.
- 20 DAYS BEFORE: 50% REIMBURSMENT.
- LESS THAN THES DAYS THERE IS NO REIMBURSMENT.
- IF A GROUP CANCELS ON THE ARRIVAL DAY, THE OTHER DAYS OF THE RESERVATION, THE GROUP MUST PAY 50% OF THE TOTAL AMOUNT FOR THESE PENDING DAYS RESERVED.
- ON THE ARRIVAL DAY ANY CHANGE ON THE ORIGINAL RESERVATION WILL BE PAID TO THE HOTEL AT 50%.
- CANCELLING ON THE ARRIVAL DAY THERE IS NO REIMBURSMENT.
- THE GROUP COORDINATOR IS RESPONSIBLE TO GIVE ALL THE INFORMATION AND POLICIES ABOUT THE HOTEL TO THE MEMBERS OF ITS GROUP.
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